Care.com

A refresh for global leader in home care

Challenge

As the industry leader in online caregiving, Care.com aimed to better personalize their customers’ experience by anticipating families' needs and increasing responsiveness for both families and caregivers.

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In the news

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Product of the Week: Pliability Is a Robust App for Mobility & Flexibility

February 21, 2024

“The biggest difference between Utility and other shops we've worked with is their agility and dedication. We've thrown them a lot of curveballs, and they've always managed to figure out a solution.”

John Doe
CEO & Founder

“The biggest difference between Utility and other shops we've worked with is their agility and dedication. We've thrown them a lot of curveballs, and they've always managed to figure out a solution.”

THE SOLUTION

Utility was chosen by Care.com to design, research, and develop a new dashboard for streamlined booking management and a new experience for day-of-care coordination. Families are able to share information about their household with caregivers, reducing the time spent onboarding and managing their employees.

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Share your family profile

Simplify sitter onboarding by sharing information about your family in advance. Make medical and emergency contact information available at their fingertips.

Manage your bookings

View all your bookings and jobs at a glance. Manage everything in one place. Easily confirm or message a sitter with just one tap.