As the industry leader in online caregiving, Care.com aimed to better personalize their customers’ experience by anticipating families' needs and increasing responsiveness for both families and caregivers.
Utility was chosen by Care.com to design, research, and develop a new dashboard for streamlined booking management and a new experience for day-of-care coordination. Families are able to share information about their household with caregivers, reducing the time spent onboarding and managing their employees.
View all your bookings and jobs at a glance. Manage everything in one place. Easily confirm or message a sitter with just one tap.
Simplify sitter onboarding by sharing information about your family in advance. Make medical and emergency contact information available at their fingertips.
Manage your household information. Share your existing family profile with future caregivers or update information on the go.
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